Help desk

Need a hand?

Email us and a real person reads every message. Include your username so we can find your account fast.

eric@betsfriends.co

I forgot my password

Go to Reset Password, enter the email on your account, then type the code we email you and choose a new password. The same password works in the iPhone app and on the web. No code after a few minutes? Check your spam folder.

How do I delete my account?

In the iPhone app, open the Settings menu and tap Delete Account. That permanently deletes your account, profile and picks.

Not on iPhone? Email eric@betsfriends.cofrom the address on your account with the subject "Delete my account" and we'll take care of it. More detail is in our Privacy Policy.

Is any real money involved?

No. BetsFriends is free to play. All virtual coins, zero real money. Coins, units and items have no cash value and can't be cashed out. Premium Pass is an optional App Store subscription for extra in-game perks.

Premium Pass: cancel or refund

Premium Pass is billed by Apple. To cancel, open iPhone Settings, tap your name, then Subscriptions. For a refund, use reportaproblem.apple.com. Paid but missing your perks? Email eric@betsfriends.co with your username.

A pick graded wrong

Picks grade automatically from official results, and stat corrections can take a little while. If something still looks off, email eric@betsfriends.co with your username, the game, and a screenshot.

League invite links

Tap the invite link your friend sent, then sign up or sign in. You land right back on the invite and join with one tap. If the link says it's invalid, ask your friend for a fresh one.

Report a player or message

Email eric@betsfriends.co with the username and what happened. Screenshots help. We remove abuse and close accounts that break our Terms of Service.

Stop update emails

Reply "unsubscribe" to any BetsFriends update email, or email eric@betsfriends.co, and we'll take you off the list.

Download on theApp Store

Free to play. All virtual coins, zero real money.